IIS is Off and Running……

Innovative Insurance Solutions


Well, we’re a little past half way through the first month of 2017. No more long weekends until Memorial Day. The kids are back in school starting the second semester and everyone is getting settled back into the work grind.  Now that life is getting “back to normal”, it’s a good time to let you know what you can expect from Innovative Insurance Solutions, LLC  in the new year.

For our commercial clients, IIS is thrilled with the addition of Terilee Arrasmith to our staff.  Terilee joins us with a vast knowledge of commercial insurance. She’s been a commercial insurance producer/CSR for 28 years, and although she will primarily be at the Cross Lanes office, she will also be working out of the Beckley location throughout the month, or whenever you need her to be here. Terilee is quite a go-getter, and we think that she is going to be a great addition to our Team.  Commercial clients will enjoy working with her. Another new addition to IIS is that we are now offering State Auto Insurance as one of our writing companies. By adding State Auto to our personal insurance lineup, along with the other great companies that we currently write with, we feel that this is going to set us apart from the other agencies that are “captive agencies” with limited markets for their clients.

We have kicked off our new referral program this year.  Very simple program……you refer someone to our agency for a free, no-obligation quote (commercial or personal quote), and we will send you a Tudors’ Biscuit World gift card. That easy. No limit to the number of referrals you can send.  You don’t even have to be insured here to refer someone.  And who doesn’t like free food!

One thing that you won’t see changing in 2017 is our commitment to providing you with the best customer service that we can.  If anything, we are working on ways to make it even better, more convenient for you.  We are striving to have the perfect balance of technology, but without losing the personal aspect of being your local agent.  It’s a work in progress, but we will get there.

You are going to hear more about us this year. You are going to see more of us this year. We are excited about 2017. Lots of positive changes happening.  But most of all, we are excited that you, our clients, are going to be part of this great year with us. After all, we couldn’t do it without you.