“Innovate isn’t just what we do, it’s who we are”

About Us

What we do?

Innovative Insurance Solutions, IIS, is a locally owned insurance agency with offices in Cross Lanes, WV and Beckley, WV. Innovative Insurance Solutions offers knowledgeable insurance agents, that are specialists in the field. With expertise in both commercial insurance and personal insurance, the IIS Team excels in their respective professions. Auto insurance, homeowner’s insurance, business owner’s coverage, and workers compensation are just a few of the areas where the IIS Team flourishes.

As part of our commitment to our service, IIS will evaluate your current insurance policy coverage and help you create a comprehensive insurance program that will not only meet your needs but meet your expectations as well. We are partnered with many insurance companies such as The Hartford, Liberty Mutual, Safeco Insurance, Encompass State Auto and Brick Street Mutual Insurance Company. These companies, along with countless other companies in the market place, are what is needed to help service all of our customer’s needs.

Getting an insurance quote with Innovative Insurance Solutions is easy. Simply call one of our experts at 304.776.1111 or 304.252.0226, drop by one of our two locations, or use the webpage to submit your quote information. Commercial insurance or personal insurance, the IIS Team is here and ready to help!

“Innovative” isn’t just what we do. It’s who we are.

Why choose us?


IIS has an extensive portfolio of services, proven expertise and is committed to working with the best in the marketplace.  We will evaluate, uncover deficiencies, underwrite and effectively propose an innovative insurance solution to your business needs.  We also offer top of the line Perks that extend to our policy holders that are no cost valuable additions to assist with your operations.  Our commercial policy holders will also have access to our strategic partnerships that require minimal economic commitment for bottom line increasing services.


IIS is committed to assisting you with all of your personal insurance needs.  From home and auto to your personal health insurance and even supplemental products that include pet care.  We realize that taking care of yourself and your loved ones is a commitment that ensures your success as an individual.  Our commitment to innovation is on a personal level as well.  When you select our services, we are here for you.  We have invested in technology and efficiencies to ensure our ability to service all of our clientele, from our clients that prefer to work one on one in person to our technologically savvy customers that are more integrated electronically through mobile application and website.



Below are a list of many products and services that we are able to put together in a proposal for your needs. Due to our innovative solutions driven approach to client service and retention we may offer additional services and products that are not listed as our proposals are based on client needs and not solely on our standard packaging. IIS would love the opportunity to quote your business and create a proposal that meets your needs.


  • Auto
  • Home
  • Boat
  • Motorcycle
  • Vacant Property
  • Health
  • Life
  • Dental
  • Vision
  • Supplemental Insurance
  • Legal Shield Products
  • Collectibles
  • Pet Care
  • Long Term Care Insurance
  • Travel Insurance


  • General Liability
  • Business Owners Policy
  • Auto Liability
  • Professional Liability
  • Medical Mal-Practice
  • Workers’ Compensation
  • Employment Practices Liability Insurance
  • Cyber Liability
  • Legal Shield Products
  • Paycheck Direct
  • Payroll Services
  • Health
  • Life
  • Dental
  • Vision
  • Supplemental Insurance
  • STD
  • LTD
  • Bonds
  • Employee Assistance Program
  • Training and Development Resources for Employees, Managers and Owners

Our awesome perks

So much more than insurance.

Human Resources

Every commercial policy holder will receive human resource management support.  Both on-line and personal with a certified expert, access to vendors and partners with minimal or in some cases no economic commitment to assist with pre-employment testing, payroll services, newsletters, webinars, risk management support services and many more.

Training and Development

Access to an on-line training and development university that assists managers and employees in everyday issues that arise in the workplace.  Semi-Monthly webinars that assist managers in areas of compliance as well as leadership and support of the company’s mission and vision.

24/7 Support

IIS has an integrated website as well as a mobile app for all iPhone and android.

Our Providers

We are honoured to work with our best and of trusted providers

More About Us

Discover more about the team at IIS LLC.

IIS Philosophy

Working with business owners and employees for more than a decade I have personally found that if you go into every situation listening more and speaking less you will certainly learn something, additionally I have learned that people have options and retention in business is key.

We truly value our clients and understand that our jobs depend on their continued support. Our philosophy is this; we will listen to you, identify your needs and work very hard to get and keep your business.

IIS will appreciate and never lose sight of the fact that you have a choice to work with anyone and you choose to work with Innovative Insurance Solutions.  That is our philosophy.  – Kristina Brooks, co-founder

Our Valuable Partners